Joyor S10 / S10-S Series Technical Support & Diagnostics Guide

Welcome to the official Joyor S10 & S10-S (S10S-Z) Technical Support Hub. Built on a high-performance 60V system architecture with dual 1000W gearless brushless motors, the S10 Series is engineered for heavy-duty off-road and long-range riding. Featuring dual hydraulic disc brakes, front and rear swingarm suspension, and a multifunctional color LCD instrument panel, the S10 platform provides real-time system diagnostics directly through the display controller. This comprehensive manual details error code troubleshooting, full P-Settings menu parameters, battery safety guidelines, and direct PDF downloads.

📄 Official User Manual Download

Download the official PDF user manual for the Joyor S10 / S10-S Series:

⬇ Download Joyor S10 / S10-S User Manual (PDF)

LCD Display Diagnostics & Troubleshooting

System Self-Check & Error Detection

When powering on the Joyor S10 / S10-S, the LCD throttle display communicates with both the front and rear controllers to execute a real-time system self-check. If a fault is detected in the throttle, brake cut-off sensors, motor Hall sensors, or communication line, a corresponding fault code (E-01 to E-18) flashes on the LCD. Cycle through screen modes (TIME → TRIP → ODO → VOL → ERR → TIME) using the Power/Mode buttons to view active fault logs.

Dual-Motor Diagnostic Architecture

Because the S10-S utilizes dual controllers to drive front and rear motors, error codes specify whether the issue resides in the front or rear drive system:

  • Rear System Codes: E-01 (Rear Hall sensor), E-03 (Rear controller), E-08 (Rear motor stall).
  • Front System Codes: E-11 (Front Hall sensor), E-13 (Front controller), E-18 (Front motor stall).
  • Global System Codes: E-02 (Throttle), E-04 (Brake switch), E-05 (Undervoltage), E-06/E-07 (Communication bus), E-09 (Over-temperature).

Complete S10 / S10-S Error Code Table

Refer to the table below for official error codes, affected components, and recommended fix procedures:

Code Description System Troubleshooting Steps
E-01 Rear motor Hall sensor fault Rear Motor Inspect rear motor cable connector; check pin alignment; replace motor or Hall board if damaged.
E-02 Throttle signal fault Throttle Assembly Check throttle connection cable; ensure spring returns smoothly; replace LCD throttle assembly.
E-03 Rear controller fault Rear Controller Inspect controller phase wires; test power output; replace rear controller unit if persistent.
E-04 Brake switch cut-off fault Brake Levers Verify brake levers fully spring back; inspect cut-off switch wiring on left and right levers.
E-05 Controller undervoltage protection Battery / BMS Fully charge battery; verify P03 is set to 60V; test real-time voltage in VOL mode.
E-06 Display receiving communication error Data Harness Check main harness plug between display and deck; inspect pins for corrosion or detachment.
E-07 Controller receiving communication error Data Harness Check communication line from main controller to display unit; replace harness if pinched.
E-08 Rear motor stall protection Rear Motor Remove mechanical obstructions from rear wheel; power off for 30 seconds and restart.
E-09 Over-temperature protection Controllers / Motors Stop riding immediately and allow scooter to cool in shade for 30 minutes before restarting.
E-11 Front motor Hall sensor fault Front Motor Check front motor quick-release connector; verify Hall cable pins; replace front motor if faulty.
E-13 Front controller fault Front Controller Inspect front controller wiring inside deck; replace front controller if error persists.
E-18 Front motor stall protection Front Motor Clear debris blocking front wheel; check motor phase cable connections; restart system.

P-Settings Configuration Table & Factory Reset

Access the hidden P-Settings menu by holding the Power and Mode buttons together for 3 seconds. Press Power to switch settings, and Mode to adjust values:

Code Default Value Description
P02 0 Speed unit: (0) km/h, (1) Mp/h.
P03 60 System working voltage: 24V / 36V / 48V / 52V / 60V. Must be set to 60 for S10 / S10-S.
P04 5 Auto-sleep timer: 1 to 60 minutes (Default: 5 min).
P06 10.0 Wheel diameter size (inches): 10.0 for stock S10 tires.
P07 30 Motor magnet pole pairs count (Default: 30).
P09 1 Start mode: (0) Zero-start (throttle active immediately), (1) Kick-start safety.
P12 5 Acceleration start torque: 1 (soft) to 5 (maximum torque).
P15 100 Speed limiter percentage (1% to 100%). Default: 100%.
P16 0 Cruise control mode: (0) Off, (1) Active after holding constant speed 6 sec.
P99 — Factory reset: Long press Mode button for 5 seconds to reset parameters.

⚠️ Critical Note: Post-Reset Voltage Calibration (P03)

Always verify P03 = 60 immediately after running a P99 factory reset!

Performing a P99 reset reverts system defaults to baseline parameters. If P03 changes to 36V or 48V, the controller will misread the 60V battery pack voltage, triggering constant low voltage alarms (E-05) or sudden power cut-offs under heavy acceleration.

60V Battery Maintenance & Charger Guidelines

  • Initial Charge: Fully charge the battery prior to first use until charger LED turns green.
  • Storage Protocol: If unused for extended periods, charge at least once every 30 days to prevent battery cell depletion below BMS recovery threshold.
  • Charging Environment: Always charge in a dry, well-ventilated area away from flammable materials. Disconnect charger once full.
  • Water Protection: Avoid riding in heavy rain or through puddles deeper than 3 cm. Water entering the deck or battery enclosure voids all manufacturer warranty coverage.

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